Privacy Policy
Dead Man’s Feast respects your privacy and is committed to protecting the personal information you share with us when you visit our website, place an order, contact us, or interact with our restaurant. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have regarding your information.
Information We Collect
We may collect personal information when you:
- Place a takeout, pickup, or delivery order;
- Contact us through our website, phone, email, social media, or messaging platforms;
- Subscribe to updates, promotions, or loyalty offers;
- Submit feedback, reviews, inquiries, or complaints;
- Use our website or online ordering tools.
The information we collect may include:
- Your name;
- Phone number;
- Email address;
- Delivery or pickup details;
- Order history and food preferences;
- Payment-related information;
- Messages, comments, or special instructions you provide;
- Website usage information such as browser type, device type, IP address, and pages visited.
We do not intentionally collect sensitive personal information unless you choose to provide it, such as allergy information or dietary restrictions related to your order.
How We Use Your Information
We use your information to:
- Process, prepare, and fulfill your orders;
- Contact you about your order;
- Arrange pickup or delivery;
- Respond to questions, feedback, or complaints;
- Improve our food, service, website, and customer experience;
- Send updates, offers, or promotions where permitted;
- Maintain business records;
- Prevent fraud, misuse, or unauthorized activity;
- Comply with legal, accounting, tax, or regulatory obligations.
We only use your personal information for legitimate business purposes connected to operating Dead Man’s Feast.
Online Orders and Payments
If you place an order through our website or a third-party ordering platform, your information may be processed by payment processors, delivery providers, website hosts, or ordering system providers.
Dead Man’s Feast does not intentionally store full credit card or debit card numbers on its own systems. Payment information is handled by the payment processor or ordering platform used to complete your transaction.
You should also review the privacy policies of any third-party platforms used to place orders or make payments.
Cookies and Website Tracking
Our website may use cookies or similar technologies to help the site function properly, remember preferences, understand website traffic, and improve the user experience.
Cookies may collect information such as your device type, browser, pages viewed, and general usage patterns.
You can adjust your browser settings to refuse or delete cookies. However, some parts of the website may not work properly if cookies are disabled.
Marketing Communications
If you sign up to receive promotions, updates, or special offers from Dead Man’s Feast, we may use your contact information to send those communications.
You may unsubscribe or request to stop receiving marketing messages at any time by following the unsubscribe instructions in the message or contacting us directly.
We will still be able to contact you about active orders, customer service matters, or important business communications.
Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary with:
- Online ordering providers;
- Payment processors;
- Delivery or courier partners;
- Website hosting and technology service providers;
- Marketing or customer communication platforms;
- Professional advisers, such as accountants or legal advisers;
- Government, regulatory, or law enforcement authorities where required by law.
Where practical, we expect third-party service providers to handle your information securely and only for the purpose of providing services to Dead Man’s Feast.
Data Security
We take reasonable steps to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These steps may include limiting access to customer information, using secure platforms, protecting account credentials, and working with reputable service providers.
However, no website, payment system, or electronic communication method is completely secure. You share information with us at your own risk.
Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, tax, legal, and business recordkeeping purposes.
When information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it.
Your Rights and Choices
You may contact us to:
- Ask what personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of information, where legally and practically possible;
- Withdraw consent for marketing communications;
- Ask questions about how your information is used.
We may need to verify your identity before responding to certain requests.
Some information may need to be retained for legal, tax, accounting, dispute resolution, or legitimate business reasons.
Children’s Privacy
Our website and online ordering services are intended for general customers and are not directed specifically to children.
We do not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe a child has provided us with personal information, please contact us so we can review and address the matter.
Third-Party Links
Our website may contain links to third-party websites, social media pages, payment platforms, delivery services, or ordering systems.
Dead Man’s Feast is not responsible for the privacy practices, security, or content of third-party websites or platforms. You should review their privacy policies before providing personal information.
International Data Processing
Some service providers we use may process or store information outside The Bahamas. Where this occurs, we take reasonable steps to work with service providers that protect personal information appropriately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, ordering systems, legal requirements, or privacy practices.
The updated version will be posted on our website with a revised effective date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how Dead Man’s Feast handles personal information, please contact us:
Dead Man’s Feast
Email: contact@deadmansfeast.com
Phone: (242) 524-4506
Address: Deadman's Cay, Long Island, The Bahamas
Website: deadmansfeast.com